Frequently Asked Questions
Everything you need to know about shopping with Portage MCC.
What are your shipping rates and delivery times?
We offer flat-rate shipping across the region. Standard orders typically process within 2-3 business days, with delivery taking an additional 3-5 business days depending on your location.
What is your return policy?
We accept returns on most items within 30 days of purchase, provided they are in their original condition with tags attached. Please note that certain clearance items may be final sale.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery progress.
Do you offer international shipping?
Currently, Portage MCC ships exclusively within the domestic region. We are looking into expanding our shipping capabilities to international destinations in the near future.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as secure digital payment options like PayPal and Apple Pay.
How do I ensure I am choosing the right size?
Each product page includes a detailed sizing chart. We recommend measuring a similar item you already own and comparing it to our specifications for the best fit.