Returns & Exchanges
At Portage MCC, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day window for returns and exchanges on most items in their original condition.
Return Process
- 1.Initiate Your Request
Contact our customer support team or visit our online portal with your order number to begin the return authorization process.
- 2.Package Your Items
Securely place the items in their original packaging, ensuring all tags are attached and the product is unused.
- 3.Ship the Package
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will issue a refund to your original payment method within 5-7 business days.